Is NextService right for my company?
If your company uses (or plans to use) the NetSuite ERP suite and it has ten (10) or more field technicians – then NextService is probably right for you! NextService includes all the features and functions that field organizations need, and it is incredibly flexible. This allows us to configure NextService to accommodate almost any industry – from commercial HVAC to equipment inspection/certification, wholesale distribution to aviation maintenance.
What does NextService cost?
NextService pricing is dependent on your business size and the number of people you have in the field. Please Contact us for more information.
Can I track my customer's assets with NextService?
NextService includes robust customer asset management capabilities. Assets are stored in NetSuite and managed in the field using our mobile app. NextService also includes the ability to implement parent/child asset relationships.
How long does it take to implement NextService?
Implementation timelines are dependent upon:
- Readiness of core NetSuite application
- Workflow complexity
- Number of mobile forms required
On average, implementations (including acceptance testing and training) can be completed within two months (60 calendar days).
Is local support available?
NextService has dedicated support teams in the United States and Australia. We offer a variety of support plans that are designed to meet the unique needs of our customers – regardless of their geographic location.
Do you have more specific questions? Please contact us. We would love to hear from you.
Our complete FAQ Guide provides key information relating to NetSuite and NextService Billing, Transactions, Scheduler, Mobile, Troubleshooting and Deployment.
Manufacturing & Wholesale
Olympus Case Study
Olympus previously used several systems to manage the business, resulting in difficulties with reporting, duplication of data and searching for data in different locations. Due to this, different teams and departments were not up to date with the correct information on each system. Read the full case study.
Enterprise Security Systems
3Sixty Integrated Case Study
3Sixty Integrated used multiple systems to manage their daily business operations, which resulted in endless paper processes, duplicated data entries, delayed customer response times and vague business performance metrics. Read the full case study.