Digitize paper forms for increased efficiency. Collect data in the field that can be used for in-depth reporting and analytics.
Capture pre- and post-work photos to verify that work has been completed. Capture customer and/or technician signatures on specific forms or on the work order itself for inclusion in Service Reports.
Consume inventory from the field (serialized and non-serialized items). Built-in bar code scanner eliminates the need for a third party add-in device.
View the complete service history of every customer asset. Understand what work was performed, when and by whom - instantly.
Collect more data from the field that can be used to improve operational efficiency. Understand the reliability of hardware components and reduce costs. Implement and track compliance with safety or governmental proscribed processes.
Display - then gather - information on every customer asset. View manuals and schematics related to that asset and edit asset details. Add new assets directly from the mobile device.
Capture signatures and photos that verify nearly anything - arrival on site, acceptance of service, completion of a safety form and more. Add one or twenty-one photos to work orders or custom forms.
Consume inventory directly from the mobile app. Use the built-in bar code scanner to identify serial numbers and add them to a work order or fulfill a sales order. The NextService mobile app uses and is completely compatible with NetSuite inventory functionality.
Use the device's built-in mapping app (Google Maps, Apple Maps, etc.) to determine the best route to a job or task. Zoom in to view more about customer locations or routes.
Enter individual expenses - travel, extra parts, gas, mileage. Attach a photo of the receipt. Expenses are automatically associated with the job/customer and entered in NetSuite.