Scheduling is limited to a whiteboard or online calendar that is not connected to the ERP.
Tracking assets in the field is limited to spreadsheets and calls.
You don’t know where your field staff are and utilization is down.
Inventory and spare parts are unmanageable, you're losing stock, and consumables are not billed.
Your on-site field representatives don’t know the customer's history, compromising the customer experience.
Safety checklists and compliance forms are on paper, and sometimes just not done at all.
We go in depth to understand your business, your current NetSuite solution, your challenges and improvements you want to address.
Our Software Consultants will undertake a detailed review of how you manage your existing field service business.
Implement the changes and improvements that have been highlighted throughout the process.
Going live with your improved NetSuite Field Service solution is exciting and will immediately transform your business.
We offer support to our customers to ensure that help is always at hand.