- Increase service revenues with automated preventive maintenance processes
- Ensure compliance with governmental regulations using the NextService mobile app’s configurable workflows
- Supply complete customer asset history to field technicians – and improve customer service
- Enrich data gathered from the field with integrated mobile checklists and forms
- Boost profitability using the combined power of NetSuite and NextService to perform in-depth analysis on the service history customer equipment and components
- Contain costs with NextService’s remote inventory management features
Customer Asset Management
NextService enables manufacturers to track and manage the service history of customer assets (including components). Our flexible asset record can be tailored to meet the unique requirements of almost any system or system component.
Scheduling and Dispatch
The NextService Scheduler enables back office personnel to ensure that the right technician with the right skills is assigned to the right job. The Scheduler also includes an emulation of the technician's mobile app that enables dispatchers to help technicians in the field complete tasks - or train them remotely.
Remote Inventory Management
Manage inventory assigned to individual technicians or vehicles. Consume inventory using the mobile app (drop down lists) or using the app's built-in bar code scanner.