Scheduling and Dispatch
Optimize scheduling of individuals, teams and crews. View the status of every job and technician in real-time.
- Increase technician productivity – assign the right technician to jobs that match his/her skills. Use mobile emulation to aid in resolution of problems or questions.
- Improve office efficiency – displays technician job/status. Use pop-ups for instant access to job details – customer, location, task(s), customer asset, etc.
- Create repeat customers – assign the right technician to the right job – every time.
- Boost profitability – assign high priority to the most important, or profitable jobs.
- Perform more first time fixes – filter by technician skill, region, job type to ensure the right technician is assigned to every task.
- Grow your business – Scheduler provides a snapshot of your service business in real time. Make the right decisions based on real-time information.